Welcome to Jones West Ford!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Pamela does a great job of shooting straight and working to get the job done. She communicated promptly and respectfully. The streamlined approach to buying through the Internet Sales Department was a refreshing departure from the traditional sales tactics. I would encourage anyone considering a purchase to give Pamela a shot!
We are very satisfied with the efficient courteous service that the Internet Manager, Pamela, provided!
We had a great experience working with Pamela and Jim in the purchase of our new 2012 Ford Explorer. We appreciated their friendliness and knowledge. Thank you so much!
"New Vehicle Purchase"
Most people are petrified of the new car purchase. Pamela made my purchase such a great experience. She was so helpful and made this very great and fun. For the first time I am no longer a scared new car buyer, Thanks!
Pamela was very nice and straight forward. I responded to an email and followed up with a call. I've had nearly 20 Ford vehicles over the last 25 years. In the past, I've avoided Jones West because of to many aggressive sales people. However, Pamela, handled me quite well and we closed the transaction in just a couple hours.
We'd like to compliment Pamela and the rest of the Jones West staff for the ease of our recent purchase. From initial contact (through the somewhat problematic Ford website) to final vehicle selection, financing and out the door took slightly more than 24 effortless hours. Based on our experience with Pamela and her team we'll be referring others to Jones West.
"2012 Ford Escape"
To whom it may concern:
This decision to come here to Jones West to purchase a vehicle came about because of my phone call to Pamela. I was so impressed to her listening to my story. Being a lady of 77yrs, this is my FIRST experience of purchasing a car. I want to make everyone aware of how happy I am having dealt with Pamela. You should look for more people like her. I am driving away a really happy person. I love my Escape! Thank you from the bottom of my heart, it was a great experience!
I called the Internet Dept at Jones West Ford on Thursday. They were so helpful on the phone. I told them what I was looking for, from the mileage to what kind of car I wanted. They asked me to come in on Saturday and look at the cars they described. When I came in, they found me 6 cars that fit my description exactly. I test drove one and was out of the store in 1 hour. Thanks, J.W Internet Dept, I'll be back for my next car!
"Pre-Owned Pt Cruiser"
"I was very pleased. Pamela took very good care of me. She worked with me for approximately two weeks getting me financed. Pamela found me an awesome car that I hadn't even considered for my family. She was very helpful and made me feel comfortable with the money down that I needed. They even gave me rides.
Thank you Jones West Ford"
"I feel very satisfied with my car buying experience today. I was treated more then fair. Pamela heard our concerns, and helped us with our issues.
She is professional, personable, and very fair.
I couldn't be more pleased with my new Mustang and am very grateful to you and the staff at Jones West Ford for the seamless transaction. Everything was done promptly; courteously and professionally!
I would happily recommend your services to anyone who wants a totally satisfying car buying experience!
Thank you again, Pamela!
"2009 Nissan Altima"
"Jones West Ford team was a pleasure to work with. Everyone worked hard to earn my business and make sure I was happy with the deal."
"2010 Ford Mustang"
"It was my wife and I's 10 year anniversary today and all of your sales and finance people were extremely helpful in setting us into a 2010 Gt Mustang. Ironic I know. The customer service here was outstanding. Can not go wrong with Ford and with the dealership. Thank you for making this a memorable moment for my wife and I."
Ryan & Sharon
"2011 Ford F-150 Ecoboost"
"To whom it may concern:
I visited the JonesWest Ford dealership in Reno, Nv on July 30th, 2011 with a mindset to purchase a more reliable truck in exchange for my little chevy s-10. I have an adoration for the Chevy that is hard to match. Mike and Russ helped me get over the loss of my Chevy by providing me with the F-150 EcoBoost XLT. I can honestly say that I have never been more happy to retire an old friend for a new one. They helped me find a great deal for an awesome rig. If you are thinking of purchasing a new vehicle, I would highly recommend looking at a Ford from Jones West Ford. Thank you so again, Russ and Mike for your assistance. I came in skeptical and left with a sense of peace."
"Pre-owned 2010 Escape"
"Mike has been a pleasure to work with. It was refreshing to meet a car salesman who wasn't pressuring. Mike was honest and direct through the entire purchasing process. I highly recommend working with Mike on your car purchase."
"2011 Ford Ranger"
"Anyone who has had a bad experience buying a car dreads the day they will need to return to the car shopping game.
Mike completely turned around our perception of purchasing a car!
He wasn't pushy, he was friendly, personable and he genuinely cared about our wants and nees for our truck.
Thanks again Mike! We look forward to doing business with you again!"
Adam & Allison
"2011 Ford Expedition"
"We appreciate the service and wonderful experience we had with Mike and AJ when buying our new ford Expedition!
Vic & Joan
3600 Kietzke LaneReno, NV 89502